Servicing & Maintenance

 

It was some 30 years ago when Colin Richardson opened the doors to his new business and greeted his first customer...

 

At that time Shakespeare Street Garage's business mainly consisted of servicing and repairs and a strong importance placed on giving the customer value for money whilst never compromising on quality of workmanship.

 

Questionable selling up tequniques with the use of 'Free Safety Checks' as used by some other well known garages were never part of the business plan and a strict honesty policy focussed only on repairing what is nessecary has become the norm.

 

Over the years Colin has not forgotten those early days when hard work, looking after his customers and gaining their trust had to be of the highest priority if Shakespeare Street Garage was going to be a success.

 

Even though the business has grown substantially since then adding an MOT station, Body Shop, and new & used car sales the focus remains the same and its these core values which are now woven into the proverbial fabric of the business.

 

...and to this day, the years have passed and the cars have changed but Colin or one of his staff still greet that first customer when his car is in need of repair or its time for his annual full service.

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